Privacy Policy
Privacy Policy
Last Updated: March 15, 2026
Mountcastle Medical Spa & Laser Center (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors to our website.
This Privacy Policy explains how we collect, use, maintain, protect, and disclose information when you visit or interact with our website.
By accessing or using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect several types of information from visitors to our website.
Personal Information
Personal information may include:
• Name
• Email address
• Telephone number
• Mailing address
• Information submitted through appointment requests or contact forms
• Other information you voluntarily provide
Non-Personal Information
We may also collect information that does not directly identify you, including:
• IP address
• Browser type
• Device type
• Operating system
• Website usage patterns
• Pages visited and time spent on the website
How We Collect Information
We collect information in several ways.
Information You Provide
You may provide personal information when you:
• Complete contact forms
• Request appointments
• Subscribe to communications
• Contact our office
Automatic Data Collection Technologies
As you navigate through our website, we may collect certain information automatically through technologies such as:
• Cookies
• Analytics tools
• Web beacons
• Tracking technologies
These tools help us understand website traffic and improve user experience.
Cookies and Tracking Technologies
Our website may use cookies to improve browsing experience and analyze website traffic.
Cookies help us:
• Understand visitor behavior
• Customize website content
• Improve website functionality
• Measure marketing performance
You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Analytics and Advertising Technologies
Our website may use analytics and advertising services including:
• Google Analytics
• Meta / Facebook Pixel
• Online advertising platforms
These services may collect anonymous information about your interactions with the website and may track activity across websites to improve marketing performance.
You can learn more about how Google uses data here:
https://policies.google.com/technologies/partner-sites
How We Use Your Information
We may use the information we collect to:
• Provide services you request
• Respond to inquiries
• Schedule appointments
• Improve our website and services
• Send updates about services or promotions
• Maintain website security and performance
We do not sell personal information to third parties.
SMS and Text Message Communications
If you provide your mobile phone number, you may receive communications from Mountcastle Medical Spa & Laser Center including:
• Appointment reminders
• Scheduling notifications
• Office communications
Message and data rates may apply depending on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP to a message or contacting our office.
HIPAA Notice Regarding Website Communications
Communications submitted through this website, including contact forms, email, or text messaging, may not be fully secure.
While we take reasonable precautions to protect personal information, electronic communication should not be used to transmit sensitive medical information unless specifically directed by our office.
Protected Health Information (PHI) collected through clinical systems is handled in accordance with applicable healthcare privacy regulations.
Disclosure of Information
We may disclose personal information:
• To service providers that assist in operating our business
• To comply with legal obligations
• To protect our rights, property, or safety
• In connection with a merger, sale, or transfer of business assets
• With your consent
We may also share aggregated information that does not identify individuals.
Virginia Consumer Data Protection Act (VCDPA)
Residents of Virginia may have certain rights regarding personal information under the Virginia Consumer Data Protection Act (VCDPA).
These rights may include:
• Access to personal information collected about you
• Correction of inaccurate personal information
• Deletion of personal information
• Opting out of targeted advertising
Requests related to these rights may be submitted using the contact information below.
Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that information from a child under 13 has been collected without parental consent, we will delete that information.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect personal information.
However, no method of internet transmission or electronic storage is completely secure.
Telehealth and Virtual Consultation Privacy
Mountcastle Medical Spa & Laser Center may offer virtual consultations or communications through electronic platforms including email, phone, video consultations, or messaging.
While we take precautions to protect privacy, electronic communications may involve certain risks. By communicating electronically with our office, you acknowledge and accept these risks.
Medical Disclaimer
Information provided on this website is for educational and informational purposes only and should not be interpreted as medical advice.
Individual results from aesthetic or medical treatments may vary. Treatment decisions should be made in consultation with a qualified healthcare professional.
Mountcastle Medical Spa & Laser Center does not guarantee treatment outcomes described on this website.
Marketing Communications
By submitting your contact information through our website, you may consent to receive communications from Mountcastle Medical Spa & Laser Center regarding services, promotions, and updates.
You may opt out of marketing communications at any time by following unsubscribe instructions in emails or contacting our office.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.
Your continued use of the website after changes are posted indicates acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Mountcastle Medical Spa & Laser Center
44095 Pipeline Plaza, Suite 270
Ashburn, VA 20147
Phone: 571-266-1776
Email: info@mountcastlemedicalspa.com
Accessibility Statement
Mountcastle Medical Spa & Laser Center is committed to providing a website that is accessible to all users, including individuals with disabilities. We strive to follow recognized accessibility standards such as the Web Content Accessibility Guidelines (WCAG) to improve usability and access for everyone.
If you experience difficulty accessing any part of this website or need assistance obtaining information about our services, please contact our office and we will make reasonable efforts to assist you.
Mountcastle Medical Spa & Laser Center
Ashburn, Virginia
Phone: 703-858-3208
Email: frontdeskmpsvi@gmail.com
Terms of Use
The information provided on this website is for educational and informational purposes only and does not constitute medical advice.
Visitors should not rely on information on this website as a substitute for consultation with a qualified healthcare professional. Always seek the advice of a physician or qualified healthcare provider with questions regarding medical conditions or treatments.
Use of this website does not establish a physician patient relationship with Dr. Timothy Mountcastle, Double Board Certified Plastic Surgeon, or Mountcastle Medical Spa & Laser Center.
All content on this website, including text, images, graphics, and design, is the property of Mountcastle Medical Spa & Laser Center unless otherwise noted and may not be reproduced or distributed without written permission.
Cookie Policy
This website may use cookies and similar technologies to enhance user experience and analyze website traffic.
Cookies are small data files stored on your device when visiting a website. These files help websites function efficiently and allow site owners to understand how visitors interact with their website.
Mountcastle Medical Spa & Laser Center may use analytics tools such as Google Analytics to improve website performance and usability.
You may disable cookies through your browser settings if you prefer.
Before and After Photo Disclaimer
Before and after photographs displayed on this website represent actual patients of Mountcastle Medical Spa & Laser Center unless otherwise noted.
Individual results vary and outcomes cannot be guaranteed. These images are provided for educational purposes and should not be interpreted as a guarantee of specific results.
All photographs are used with patient consent.
Contact Form & HIPAA Disclaimer
If you submit information through a website contact form, appointment request form, or email, please do not include confidential medical information.
Communication through this website does not create a physician patient relationship and may not be secure for transmitting protected health information.
If you need to discuss private medical information, please contact our office directly by phone.
Phone: 703-858-3208
Local Service Information
Mountcastle Medical Spa & Laser Center provides aesthetic and skin care services for patients in Ashburn, Leesburg, Loudoun County, Northern Virginia, and the Washington DC metropolitan area.
The practice is led by Dr. Timothy Mountcastle, Double Board Certified Plastic Surgeon, who provides surgical and aesthetic expertise for patients seeking advanced cosmetic and skin rejuvenation treatments.